Code of Conduct

1. In view of the great degree of responsibility of the Loss Adjuster's work, only the highest standards of professional skill and ethics are regarded as good enough for the profession.
2. The relationship between Loss Adjusters and his/her Principal(s) is one of trust and confidence calling for the highest degree of good faith in all transactions.
3. He/she must, at all times, preserve impartiality and integrity and shall so act as to promote public confidence in the profession through conscientious and fair dealing.
4. A Loss Adjuster shall not attempt nor obtain any advantage in the conduct of his/her profession otherwise than through his/her professional ability.


If you believe a member of the Institute has failed to meet these standards, please lodge a complaint by completing the form below:
Complaints Form
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