The Institute of
Loss Adjusters of
Southern Africa

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Whilst there are qualifications that provide insurance knowledge and skill there are few that cover the skill and applied competence of insurance claims investigations and the skill of loss adjusting. For this purpose, the ILA has published content on the Principles and Practice of Loss Adjusting and Report Writing to enhance the skill of claims investigations, claims processes and providing insurers with reports based on their claims investigations and recommendations on claims settlements.

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It is for this reason that all ILA Professional Members are required to pass a Board examination at the required level of the Professional Designation as outlined in the Competence Framework.

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There are regular opportunities to take the Board exams for those who think they are ready to challenge the exam. Alternatively, for those who have operated as Loss Adjusters for an extended period as per the Competence Framework, the ILA offers a Recognition of Prior Learning process which requires the submission of a portfolio of evidence (POE) to confirm the required workplace experience. Once the POE has been signed off and marked the required pass mark will provide access to the Board examination for professional designation and elevation purposes.

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